Complex customs environment makes freight forwarder increasingly a consultant

The thesis was produced by Caroline Gubbi, former chairwoman of the VEA Youth, as the crowning achievement of her postgraduate degree ‘Cross Functional Customs Management’, with Ilse Van Vlierberghe as supervisor. Gubbi’s thesis is immediately encapsulated in the title: ‘The freight forwarder’s opportunity in a shipper’s customs supply chain’. Because both an exporter and an importer find themselves in a customs environment so complex that only a freight forwarder can help find their way around it.