Flows Event: 'Customs wants to create partnership with trade'

During the Customs Congress organised by Flows Events, Werner Rens, adviser general customer management and marketing at the Customs and Excise Administration, explained the reorganisation of Customs. According to Rens, it involves new work processes and improving efficiency and effectiveness. Partly due to the System Based Approach (SBA) explained in an earlier contribution, customs work will become different. At the borders, it will even increase as a result of logistics chain security, he expects. In addition, excise work, domestic customs work and roadside checks will remain part of the remit.